Conditions générales

These Terms and Conditions ("Terms") form a legally binding agreement between you and The Select Trader Limited, a company registered in Dubai, United Arab Emirates, with registration number [REGISTRATION NUMBER] and registered address at [REGISTERED ADDRESS] ("TSTrader", "we", "us" or "our").

They govern your access to and use of the TSTrader website at tstrader.io, the TSTrader client area, and every event, wallet, membership and programme we offer (together, the "Platform").

Please read these Terms carefully. By creating an account, ticking the acceptance box, or using the Platform, you confirm that you have read, understood and accepted these Terms, our Privacy Policy, and the rules shown for each event. If you do not agree, you must not use the Platform.

1. Key points in plain English

This summary is for convenience only. The full Terms below are what legally apply.

• TSTrader is not a broker and not a prop firm. We run trading events between people. We do not execute trades in real financial markets, we do not hold investments for you, and we do not give investment advice.
• Event accounts are simulated. Every trader in an event receives an identical practice (demo) account on our MT5 server. No real market orders are placed and no real market money is at risk.
• Entry fees and rewards are real money. You pay entry fees from your TSTrader wallet, and rewards are paid into it.
• A service fee applies to each entry. It is TSTrader's fee. It is added to the entry fee and shown on the payment screen, before you pay. In a Standard 1v1 Trading Duel the service fee falls as the account size grows, from 20% to 6% of the entry fee (Section 7.2). It is not refundable, except where these Terms say otherwise.
• Pro membership renews automatically until you cancel. You can cancel at any time in two clicks, and a fair-use refund applies (Section 13).
• You must be at least 18 and live in a country where taking part is lawful. We do not accept residents of the restricted countries listed in Section 3.
• Deposits are in cryptocurrency for now. Your wallet balance is shown in US dollars.
• We verify your identity before your first withdrawal, and earlier if your total deposits pass $10,000.
• Results are based on Equity at the end of the event, measured by our server.
• Active Trader Rule. To win, your Equity must reach at least 1% above or below your starting balance at some moment during the event. Once reached, it counts until the end. Nobody has to trade, but a trader who does not meet this rule cannot win against one who does (Section 10.5).
• Cheating, collusion and multiple accounts are banned and can lead to loss of winnings and closure of your account.
• UAE law applies, and the courts of Dubai decide disputes.

2. What TSTrader is, and what it is not

2.1 Our service

TSTrader is a skill-based events platform. We organise structured contests in which traders go up against each other on identical simulated trading accounts, under the same rules and over the same period of time. The trader or traders with the best measured performance under the published rules win the reward.

2.2 What we are not

TSTrader is not a broker, dealer, market maker, liquidity provider, investment firm, proprietary trading firm, bank, payment institution, exchange, or financial adviser. In particular:

1. We do not execute, route or match orders in any real financial market, and we never take the opposite side of any trade you place.
2. We do not offer contracts for difference ("CFDs"), spot foreign exchange, or any other financial instrument. The instruments you see on an event account are price simulations used only to measure trading skill.
3. We do not fund you, evaluate you for a funded account, or share trading profits with you. Event accounts can never be withdrawn, transferred or converted into a live trading account.
4. We do not provide investment, financial, tax or legal advice. Nothing on the Platform, including market data, leaderboards, statistics, articles or messages from other users, is a recommendation to buy or sell any financial instrument.
5. Your wallet is not a bank account or a deposit account. It does not earn interest, and it is not protected by any deposit guarantee or investor compensation scheme.

2.3 Simulated accounts and market prices

Event accounts run on an MT5 trading server operated by or for TSTrader. Prices on the server are based on market data from third-party sources and may differ from prices offered by any broker or exchange. Spreads, swaps, commissions, leverage, available instruments and trading hours on event accounts are set by us for each event, are the same for every participant in that event, and may not reflect real market conditions.

Because all traders in an event trade under the same conditions at the same time, any difference between simulated and real market conditions applies equally to every trader.

2.4 Risk warning

Trading in real financial markets, including CFDs and foreign exchange, carries a high level of risk and is not suitable for everyone. Results on a simulated event account do not guarantee or indicate results in a real trading account. Never trade in real markets with money you cannot afford to lose.

Taking part in events involves the risk of losing your entry fee and service fee. Only enter events with money you can afford to lose.

3. Who can use the Platform

3.1 Eligibility

To open an account and take part in events, you must:

1. be at least 18 years old, or the age of legal majority where you live if that is higher;
2. have full legal capacity to enter into a binding contract;
3. live in a country where taking part in skill-based events with entry fees and rewards is lawful, and where your use of the Platform does not break any law that applies to you;
4. not be a resident or citizen of, or located in, a Restricted Country (Section 3.2);
5. not appear on any sanctions list maintained by the United Nations, the United Arab Emirates, the United States, the European Union or the United Kingdom, and not be owned or controlled by such a person; and
6. use the Platform for yourself only, and not on behalf of any other person.

It is your responsibility to check that taking part is lawful where you live. We may ask you to prove that you meet these requirements at any time.

3.2 Restricted Countries

We do not accept users who are residents or citizens of, or located in, the following countries and territories ("Restricted Countries"):

• the United States of America and its territories;
• Iran, Iraq, North Korea (DPRK), Syria, Cuba and Myanmar;
• Russia and Belarus;
• the Crimea, Donetsk, Luhansk, Zaporizhzhia and Kherson regions;
• any country or territory on the Financial Action Task Force ("FATF") list of high-risk jurisdictions subject to a call for action; and
• any other country we list on the Platform from time to time, or in which our service is not lawful.

We may add or remove Restricted Countries at any time to comply with the law or our risk policies.

3.3 Location and VPNs

You must not use a VPN, proxy or any other method to hide your real location or to get around the restrictions in this Section. If we find that you have done so, we may close your account and Section 14 applies.

3.4 Staff and connected persons

Employees, officers and contractors of TSTrader, and members of their households, may not take part in events for rewards unless we have approved it in writing.

4. Your account

4.1 Opening an account

To open an account you must give us accurate, complete and current information, including your real first and last name, email address and phone number, and confirm your email address with the code we send you. You must keep this information up to date.

4.2 One account per person

Each person may hold only one TSTrader account. Accounts may not be opened for, transferred to, shared with or used by anyone else. We may close duplicate accounts, keep the oldest one open, and treat winnings from duplicate accounts under Section 14.

4.3 Your username

Your username is your public trading identity and is shown to other users (see Section 12). Usernames cannot be changed after sign-up. They must not impersonate any person, include offensive or misleading words, or include the name of a brand you do not own. We may change or remove a username that breaks this rule.

4.4 Keeping your account secure

You are responsible for keeping your password and login details confidential and for everything done through your account. Tell us immediately at support@tstrader.io if you suspect unauthorised access. We will never ask you for your password.

5. Identity verification (KYC)

5.1 When we verify your identity

To prevent fraud, money laundering, terrorist financing and underage use, we verify your identity ("KYC"):

1. before your first withdrawal;
2. when the total of your deposits reaches $10,000 or more; and
3. at any other time when we consider it necessary, for example because of unusual activity, a security concern, or a legal requirement.

5.2 What we may ask for

We may ask for a government-issued photo identity document, proof of address issued within the last three months, a live photo or video check, and information about the source of your funds. Verification may be carried out by a specialist identity verification provider acting for us, as described in our Privacy Policy.

5.3 If verification is not completed

Until verification is completed successfully, we may hold withdrawals and limit deposits or event entries. If you do not complete verification within a reasonable time, or if the information you give is false or does not match your account, we may close your account under Section 14.

6. Your wallet, deposits and withdrawals

6.1 Your wallet

Your TSTrader wallet records the money you have deposited, the entry fees and service fees you have paid, the rewards and refunds you have received, and your withdrawals. Wallet balances are held and shown in US dollars (USD). Every movement is recorded in your transaction history.

Your wallet balance may only be used to pay for event entries, service fees and Platform memberships, or be withdrawn under this Section. Wallet balances cannot be transferred between users.

6.2 Deposits

At present, deposits are accepted in cryptocurrency only, through our third-party payment processor (currently Confirmo). The cryptocurrencies and networks we accept are shown on the deposit screen.

1. Your deposit is converted to USD at the rate provided by our payment processor at the time the deposit is confirmed, and that USD amount is credited to your wallet.
2. Network (gas) fees and any fees charged by your own wallet or exchange are your responsibility.
3. You must send only the cryptocurrency and network shown, to the exact address shown, within the time shown. Funds sent with the wrong currency, wrong network or wrong address may be lost permanently, and we cannot always recover them.
4. A deposit is credited only after it has been confirmed on the blockchain and by our payment processor.
5. You may only deposit from a wallet that you own and control. We do not accept deposits made on behalf of another person.
6. We may set minimum and maximum deposit amounts, which are shown on the deposit screen.

6.3 Withdrawals

1. You may request a withdrawal of your available wallet balance once your identity has been verified.
2. Withdrawals are paid in cryptocurrency to a wallet address that you own and control. Where possible, we pay withdrawals back to the same wallet or method you used to deposit.
3. Each withdrawal is reviewed by our team before it is paid. We aim to process approved withdrawals within 5 minutes, but reviews and blockchain conditions can take longer.
4. Withdrawals are converted from USD at the rate provided by our payment processor at the time the withdrawal is paid. Network fees may be deducted from the amount you receive.
5. We may set minimum withdrawal amounts and withdrawal limits, which are shown on the withdrawal screen.
6. Money that is reserved for an event you have entered, or that is under review under Section 14, is not available for withdrawal.
7. You may cancel a withdrawal request until it has been paid. The amount then returns to your wallet straight away.
8. You are responsible for entering the correct wallet address and network. We are not responsible for losses caused by an incorrect address or network that you provide.

6.4 Mistakes in your wallet

If money is credited to your wallet by mistake, including through a technical error, it does not belong to you. We may reverse the credit, and if it has already been withdrawn or used you must pay it back to us when asked.

6.5 Inactive accounts

If you do not log in for 24 months in a row, we will contact you at your registered email address. If you still do not respond, we may close the account and hold any remaining balance for you in line with applicable law. We do not charge inactivity fees.

7. Events: general rules

7.1 Event details

Before you enter an event, the Platform shows its key details, including the format, account size, entry fee, service fee, reward, duration, instruments, leverage and any special rules (the "Event Details"). The Event Details form part of these Terms for that event. If the Event Details conflict with these Terms, the Event Details apply to that event.

7.2 Entry fee and service fee

1. Each event has an entry fee and a reward, both shown in the Event Details. The entry fee is the amount that goes into the reward pool.

2. TSTrader's service fee for organising and running the event is added to the entry fee when you pay. The payment screen shows the entry fee, the service fee and the total before you confirm.

3. Standard 1v1 Trading Duels. The entry fee is one percent (1%) of the account size, and the reward is the total of both traders' entry fees. The service fee is a percentage of the entry fee, and that percentage falls as the account size grows:

   Account size	Entry fee	Service fee (% of entry fee)	Service fee	You pay	Reward
   $5,000	$50	20%	$10	$60	$100
   $10,000	$100	18%	$18	$118	$200
   $25,000	$250	15%	$37.50	$287.50	$500
   $50,000	$500	12%	$60	$560	$1,000
   $100,000	$1,000	10%	$100	$1,100	$2,000
   $250,000	$2,500	8%	$200	$2,700	$5,000
   $500,000	$5,000	7%	$350	$5,350	$10,000
   $1,000,000	$10,000	6%	$600	$10,600	$20,000

   For example, in a $5,000 Standard 1v1 Trading Duel the entry fee is $50 and the reward is $100; when you pay, the service fee shown in the table is added. The account sizes offered at any time are shown in the Spawn Centre.

4. Pro Duels and Multi Trader Cups. The service fee is 10% of the entry fee for Pro Duels and 10% for Multi Trader Cups, whatever the account size: for example, with a $1,000 Pro Duel entry fee you pay $1,100, and the reward of the Pro Duel is $2,000.

5. We may change service fees under Section 23. The service fee that applies to an entry is the one shown on the payment screen when you pay. A change never affects an entry that you have already paid for.

6. Your wallet must hold enough available balance to pay the full amount (entry fee and service fee) before you can join or search for an event. If you search for several Duels at the same time, your balance must cover all of them together. You will not be matched with an opponent or placed in a lobby if your balance is too low.

7. The service fee is non-refundable once your entry is confirmed, except where an event is cancelled because of a fault on our side (Section 11.2) or where these Terms say otherwise.

7.3 Event accounts

When an event starts, each participant receives a new simulated event account with the same starting balance and the same trading conditions. Login details appear in your client area. Event accounts are for that event only, have no cash value, and are closed when the event ends.

7.4 How results are measured

Unless the Event Details say otherwise, results are measured on Equity: your account balance plus or minus the floating profit or loss of any open positions, as recorded by our MT5 server at the exact moment the event (or stage) ends. Open positions at that moment count at their floating value. The server clock is the official time for every event.

7.5 Final results

Results are confirmed by our systems at the end of each event. Rewards are credited to the winner's wallet after confirmation. We may review any result, and correct it where it was affected by a technical error, pricing error or breach of these Terms. Our decision after review is final, subject to your right to complain under Section 19.

7.6 Certificates

Winners of a 1v1 Trading Duel or a Multi Trader Cup receive a TSTrader certificate. Certificates recognise an event result only. They are not a qualification, licence, or proof of trading ability in real markets.

1. What a certificate shows. Your username (never your real name), country flag and picture, the event, the account size, the reward paid to you and the date. The details are copied from our records when the certificate is issued.
2. Checking a certificate. Each certificate has its own number and carries a QR code that opens a public check page at tstrader.io/v/ followed by that number. Anyone with the code or the number can see the details of that certificate there. Only that page, which reads our records, shows whether a certificate is genuine.
3. Using your certificates. You may download, print and share your own certificates for personal, non-commercial purposes. You must not alter a certificate, or create or present a certificate that we did not issue.
4. Revocation. If a result changes, for example after a fair-play review or under Section 10, we may revoke the certificate. The check page will then show that it has been revoked, and the certificate can no longer be shared from the Platform.

8. 1v1 Trading Duel

8.1 How a Duel works

A 1v1 Trading Duel is an event between two traders on identical accounts for a fixed duration. The trader with the higher Equity at the end of the Duel wins the reward shown in the Event Details, which is the total of both traders' reward shares, subject to the Active Trader Rule (Section 10.5).

1. Standard Duels last 4 hours, use leverage of 1:100 and have a maximum drawdown of 25% of the starting balance. There is no daily drawdown limit. The service fee depends on the account size and is added to the entry fee when you pay (Section 7.2).
2. Pro Duels follow the settings chosen by the Pro member who created them: account size, entry fee, duration (from 15 minutes to 30 days), leverage, maximum drawdown, an optional daily drawdown, instruments (whole categories or single instruments), account type and spread, and how long the Duel stays open for a challenger (from one (1) hour to three (3) days). The creator may also set a start date and time. In that case, the Pro Duel starts at that time, its listing closes at that time (or when the open time the creator chose ends, whichever comes first), and the trading accounts open a few minutes before the start. These settings are shown in the Event Details before anyone accepts. The service fee is ten percent (10%) of the entry fee, added on top. The reward is the total of both traders' entry fees.
3. Drawdown limits: if a trader's Equity falls to the maximum drawdown below the starting balance, or (where a daily limit applies) to the daily drawdown below their Equity at the start of that day (UTC), the Duel ends at once and the other trader wins the reward. If both traders reach a limit at the same check, the trader with the lower Equity loses. If their Equity is exactly the same, Section 8.4 applies.
4. Several Duels at once: you may take part in more than one Duel at the same time, as long as your available balance covers every entry.

8.2 Finding an opponent

1. Standard Duels: you choose an account size, and the Platform searches for an opponent for up to five (5) minutes. If no opponent is found in that time, the search ends and nothing is charged. When an opponent is found, each trader has three (3) minutes to pay the entry fee from their wallet. Once both traders have paid, the event accounts are created and the Duel starts after a further three (3) minutes, or sooner if both traders confirm they are ready. If either trader cancels or does not pay in time, the Duel does not go ahead and any entry fee already paid, including the service fee, is returned in full. The Platform pairs you as soon as another trader is searching for the same account size. When several traders are waiting, the one whose Global Ranking (STR) points are closest to yours is paired with you first, and Pro members are paired first.
2. Pro Duels: a Pro member can create a Duel with their own settings and publish it in the Duel Centre or share its link (including on social media). The creator pays the entry fee and service fee when the Duel is published. Any other trader, a free member or a Pro member, can accept it by paying the same amount; the event accounts are then created and the Duel starts after three (3) minutes, or sooner if both traders confirm they are ready. The creator may withdraw the Duel until someone accepts it. If it is withdrawn, or no one accepts it within the open time the creator chose, the full amount, including the service fee, is returned to the creator's wallet.

8.3 Leaving a Duel

Once both traders have paid, neither trader can leave the Duel, except that the two traders may both agree to cancel it before any trade has been executed on either event account. In that case, each trader's entry fee is returned to their wallet. The service fee is not refunded. As soon as either trader executes a trade, the Duel can no longer be cancelled.

If you do not trade, or you stop trading, the Duel continues, your Equity at the end is measured as normal, and the Active Trader Rule (Section 10.5) applies.

8.4 Ties

If both traders finish with exactly the same Equity, to the cent, or if neither trader meets the Active Trader Rule (Section 10.5), the Duel is a tie. Each trader's entry fee is returned to their wallet. The service fee is not refunded.

9. Multi Trader Cup

9.1 Creating and joining a Cup

1. Only Pro members can create a Multi Trader Cup. The creator chooses the name, the window (Daily, Weekly or Monthly), the account size, the entry fee and the start date and time, which must be on a trading day (Monday to Friday, in Coordinated Universal Time (UTC)).
2. The creator also chooses the trading rules of the Cup: the leverage, the maximum drawdown, an optional daily drawdown, the instruments that may be traded, the account type and the spread. These rules are shown on the Cup page before you join, apply to every trader and every stage in the same way, and cannot be changed once the Cup has been created.
3. Any trader can join while registration is open by paying the entry fee plus TSTrader's service fee of 10% of the entry fee, added on top. For example, with a $100 entry fee you pay $110. The reward pool is the total of the entry fees of the traders who play.
4. Each Cup has its own link and QR code, which can be shared. A Cup has at most 32 places; once they are filled, no one else can join.
5. When you pay, you are placed in a group at random. You may leave for a full refund, including the service fee, until registration closes.

9.2 Size of the Cup

Registration closes one (1) hour before the start. The Cup then starts with the largest full number of traders available: 32 (group stage), 16 (Round of 16), 8 (quarter-finals), 4 (semi-finals) or 2 (final). Traders who joined after the last place of that size was filled are refunded in full, including the service fee. If fewer than 2 traders have joined, the Cup is cancelled and everyone is refunded in full. The creator may cancel the Cup before it starts, in which case everyone is refunded in full.

9.3 Stages and timing

1. Group stage: 8 groups of 4 traders trade at the same time. The two traders with the highest Equity in each group advance, subject to the Active Trader Rule (Section 10.5).
2. Knockout stages (Round of 16, quarter-finals, semi-finals and final): traders go head-to-head in 1v1 matches, and the trader with the higher Equity at the end of the stage advances, subject to the Active Trader Rule (Section 10.5).
3. Trading days. Trading happens only on trading days, Monday to Friday. Saturday and Sunday are not trading days and are not counted. For example, a Daily Cup that starts on a Thursday plays its stages on Thursday, Friday, Monday, Tuesday and Wednesday.
4. Daily Window: each stage lasts one trading day. Weekly Window: each stage lasts five trading days. Monthly Window: each stage lasts one calendar month; if a stage would start on a Saturday or Sunday, it starts on the following Monday instead.
5. One official clock. All start and end times, and all trading days, are set by our server clock in Coordinated Universal Time (UTC), and are the same moment for every trader wherever they live. The Platform shows these times in the time zone you choose in Settings, for your convenience only. If no time zone is chosen, the time zone of your device is used.
6. Each stage is played on a new event account with the starting balance of the Cup and the trading rules chosen by the creator (Section 9.1).
7. Maximum drawdown: if a trader's Equity falls below the starting balance by more than the maximum drawdown chosen by the creator during a stage, the account is stopped. Daily drawdown: if the creator has set a daily drawdown, the account is also stopped if Equity falls by more than that percentage below the Equity at the start of the trading day (00:00 UTC). In a knockout match a stopped trader is out at once and the opponent advances. In the group stage, the trader is ranked on their Equity at the moment the account was stopped.
8. Instruments. Only the instruments allowed by the creator can be traded. An order for any other instrument is refused.

9.4 Rewards

The reward pool is shared as follows, and each reward is paid into the wallet of every trader who earns it as soon as the stage that earns it ends: the 16 traders who reach the Round of 16 share 20%, the 8 who reach the quarter-finals share 15%, the 4 who reach the semi-finals share 15%, the 2 finalists share 20%, and the champion receives 30%. The shares that apply are the ones in force when the Cup is created. A trader who goes further keeps the rewards already paid and collects each further reward as well. Traders knocked out in the group stage receive no reward. If the Cup starts after the group stage or later, the shares that nobody can earn are added to the remaining rewards in proportion. Any amount left over from rounding is paid to the champion.

9.5 Ties

If traders finish a stage with exactly the same Equity, the trader who reached the higher maximum Equity during that stage ranks higher. If that is also equal, the trader who joined the Cup first ranks higher.

9.6 Not taking part

If you do not trade during a stage, your Equity for that stage is your starting balance, you do not meet the Active Trader Rule (Section 10.5), and you are ranked accordingly.

10. Trading rules and fair play

10.1 Trading conditions

Each event account follows the trading conditions in the Event Details, such as leverage, maximum daily drawdown, permitted instruments and trading hours. If you break a hard limit set for an event (for example a maximum daily drawdown), the consequence shown in the Event Details applies.

10.2 Trading styles

You may trade in any style you choose. News trading, scalping, holding positions over news or overnight, and expert advisers (EAs), bots and other automated trading systems are all allowed. We do not apply consistency rules, minimum trading days or lot-size rules. Only the limits shown in the Event Details (such as leverage, drawdown limits and permitted instruments) and the fair-play rules below apply.

10.3 Prohibited conduct

You must trade fairly and on your own. You must not, and must not try to:

1. collude with any other participant, including agreeing results, intentionally losing ("chip dumping"), or sharing account access;
2. operate or control more than one account, or trade on another person's account, or let someone trade on yours;
3. use positions on one account to offset or hedge positions on another account in the same event, or coordinate opposite positions with another participant;
4. exploit price errors, delayed or stale prices, latency, server faults or any other technical weakness of the Platform;
5. manipulate the Platform, its prices, timers, results or leaderboards, or interfere with other users' access;
6. use the Platform for money laundering, fraud, or with funds from an illegal source;
7. use offensive, abusive or threatening language toward other users or our staff; or
8. break any law in connection with your use of the Platform.

10.4 Investigations and consequences

We monitor events to protect fair play. If we reasonably suspect a breach of this Section, we may pause an event, withhold rewards, and investigate. If we find a breach, we may, depending on its seriousness:

1. void the result and award the event to the next eligible participant or participants;
2. cancel the affected events and return entry fees to the participants who were not involved;
3. forfeit any rewards and winnings obtained through the breach;
4. suspend or close the accounts involved; and
5. report the matter to the relevant authorities where the law requires it.

10.5 Active Trader Rule

To keep every event fair, nobody can win by waiting while the other trader takes the risk, and two traders cannot both wait for the other to move first.

1. The rule. At some moment during a 1v1 Trading Duel, and during each stage of a Multi Trader Cup, your Equity must reach at least 1% above or below your starting balance (for example, at least $50 up or down on a $5,000 account). The percentage that applies is the one in force when the Duel or Cup is created, and it is shown on its page. A trader who reaches this becomes an active trader and stays active until the end of that Duel or stage, even if their Equity later comes back closer to the starting balance. You are not required to place any trade, but a trader who is not active cannot win against a trader who is.
2. 1v1 Trading Duels. If only one trader is active, that trader wins the reward, whatever the other trader's Equity. If both traders are active, the higher Equity wins (Section 8.1). If neither trader is active, the Duel is a tie and Section 8.4 applies.
3. Multi Trader Cup. In the group stage, active traders rank above traders who are not active. Within each of those two sets, traders are ranked by Equity and then under Section 9.5. In a knockout match, an active trader advances over one who is not active. If both or neither are active, the higher Equity advances.
4. Drawdown limits. A trader who reaches a drawdown limit counts as active. The drawdown rules in Sections 8.1 and 9.3 apply first.
5. How it is measured. Our server checks each trader's Equity throughout the event, every few seconds, and records the first moment the rule is met. The final Equity used for the result (Section 7.4) also counts. The client area shows each trader's status live during the event.

11. Platform availability and technical problems

11.1 Availability

We work to keep the Platform and our trading server available at all times, but we do not guarantee that they will be uninterrupted or error-free. We may carry out maintenance, and we will try to give advance notice of planned maintenance.

11.2 Faults on our side

If a fault on our side, such as a server outage or a pricing failure, materially affects an event, we may at our reasonable discretion:

1. extend the event by the time lost;
2. correct the affected trades or results to what they would have been without the fault; or
3. cancel the event and return each participant's entry fee and service fee to their wallet.

11.3 Problems on your side

We are not responsible for losses caused by your own internet connection, device, software, or the MT5 application on your device. An event continues even if you are unable to connect.

12. Public information, leaderboards and spectating

Events are a public, social experience. By taking part, you agree that the following may be shown to other users and to the public on the Platform, on our social media and in our marketing: your username, country flag, avatar, event results, rankings, statistics, certificates, and the live performance of your event account (including Equity, profit and loss, and open positions) during and after events, including through live spectating and broadcasts.

We never show your real name, email address, phone number, identity documents or wallet balance publicly.

13. Pro membership

1. Pro membership gives access to the features described on our Pricing section, such as creating custom Duels.

2. Membership costs $27 a month or $269 a year and is paid from your TSTrader wallet. New Pro members receive a 7-day free trial, once per person. If you do not cancel before the trial ends, your membership starts and the membership fee is taken from your wallet.

3. Automatic renewal. Pro membership renews automatically at the end of each billing period (monthly or yearly, as you choose) until you cancel, and the membership fee is taken from your TSTrader wallet on the renewal date. The price, the billing period and the date of the first charge are shown before you subscribe, and you confirm that you understand the automatic renewal by ticking a box. We email you 3 days before each charge (including the end of a free trial) with the amount and the date. If your wallet does not hold enough to pay a renewal, your membership ends at the end of the period. You can subscribe again at any time. A change between monthly and yearly applies from the next renewal.

4. Cancelling. You can cancel at any time, in two clicks, in Settings › Subscription ("Cancel Subscription", then confirm). No reason is needed. Cancelling stops every future charge straight away; you keep Pro features until the end of the period you have already paid for (or the end of your free trial), and nothing more is charged. You can undo a cancellation before that date.

5. Fair-use refund. You can get a full refund of a Pro payment, to your TSTrader wallet, in one click in Settings › Subscription:

   • within 14 days of your first ever Pro payment; or
   • within 48 hours of any later payment (an automatic renewal, or a new subscription after an earlier one ended),

   as long as you have not created a Pro Duel or a Multi Trader Cup since that payment. A refund ends your Pro membership straight away. Each payment can be refunded once. Outside these cases, membership fees already paid are not refundable, except where the law requires a refund. Nothing in this section limits rights you have under consumer law that cannot be excluded.

6. We may change membership prices or features with at least 30 days' notice. The new price applies from your next billing period after the notice.

14. Suspension, closure and forfeiture

14.1 Closing your account

You may close your account at any time in Settings › Privacy and data, or by contacting support@tstrader.io. Before closing, please withdraw your available balance (Section 6.3) and wait until your events have finished and your deposits and withdrawals are complete; the closing form tells you if anything is still open. If your balance is below the minimum withdrawal, contact us and we will help. Closing your account ends any Pro membership straight away, with no further charges. What we delete and what the law requires us to keep is explained in our Privacy Policy (Sections 9 and 11).

14.2 Our right to suspend or close

We may suspend, restrict or close your account, with or without notice, if:

1. you break these Terms or the Event Details;
2. you are not eligible under Section 3, or you gave us false information;
3. you do not complete identity verification when asked;
4. we reasonably suspect fraud, collusion, money laundering, or other illegal activity;
5. we are required to by law, a regulator, a court or our payment processor; or
6. we stop offering the Platform, in which case we will give you reasonable notice.

14.3 Your balance after closure

If we close your account for a reason other than a breach of these Terms, we will pay your available balance to you after any required verification.

If we close your account because of fraud, collusion, multiple accounts, use of illegal funds, or another serious breach, we may forfeit rewards and winnings obtained through that breach, recover our losses and costs from your balance, and hold remaining funds while we comply with our legal obligations. Deposits that are not affected by the breach will be returned to you where the law allows.

15. Promotions and bonuses

From time to time we may run promotions, free entries or bonuses. Each promotion has its own terms, which apply together with these Terms. Promotional credits may only be used for event entries, cannot be withdrawn unless the promotion terms say so, and may be removed if they are abused, for example through multiple accounts.

We may also reduce or remove the service fee for a period (for example a launch offer). The service fee that applies to an event is the one shown on the payment screen when you are paired or when the event is created, and it stays the same for that event even if the offer ends before you pay.

16. Affiliate programme

16.1 Joining

1. Any trader with an active account may open an affiliate account from the Affiliate page of the client area. You must choose a payout method and agree to the processing of your personal data as described in our Privacy Policy.
2. You receive an affiliate code and a referral link (tstrader.io/?ref=CODE). A person who opens a TSTrader account after following your link (within 30 days, on the same browser) is linked to you as your referral. This link never changes and cannot be moved to another affiliate.

16.2 What you earn

1. Qualified referral. A referral becomes qualified when their first entry counts: when their first 1v1 Trading Duel is settled (a tie counts), or when the first Multi Trader Cup they entered starts. This applies whether the referral is a free member or a Pro member. An entry that is refunded before that point does not count.
2. Reward. For each qualified referral you earn a one-time reward. It is paid once per referral, however many events that referral enters afterwards.
3. Tiers. The reward depends on how many qualified referrals you already have: Partner: $5 for each of your first 1,000 qualified referrals; Pro: $10 for each qualified referral from number 1,001 to number 2,000; Elite: $20 for each qualified referral from number 2,001 onwards. Elite is the highest tier. Your tier rises automatically and never goes down, and the programme has no end date. We may also place you on a higher tier. A new reward applies to referrals that qualify after the change. Rewards already paid do not change.
4. Rewards are paid by TSTrader from its own funds, whether or not a service fee is charged on your referral's events (for example during a promotion with no service fee). They never reduce any reward or reward pool of an event.

16.3 Your affiliate balance and withdrawals

1. Earnings are added to your affiliate balance, which is shown in your affiliate dashboard. The minimum withdrawal is $100.
2. To your TSTrader wallet: the amount moves into your wallet at once and may then be used or withdrawn under Section 6.
3. To an outside account: the amount is held while our finance team reviews the request. It is then sent to your saved withdrawal address in USDT, or returned to your affiliate balance if the request is rejected (we will tell you why). You must complete identity verification (KYC) first.

16.4 Rules

1. You must not refer yourself, accounts you control, or accounts opened only to earn rewards. You must not use spam or misleading claims, including any claim that TSTrader is a broker, an investment, or a way to earn guaranteed income.
2. If we reasonably believe these rules have been broken, we may suspend your affiliate account. While it is suspended you earn no rewards, you cannot withdraw affiliate earnings, and new sign-ups through your link are not linked to you. We may also cancel rewards earned in breach of these rules.
3. You are responsible for any taxes on your affiliate earnings.

17. Responsible participation

Events should be fun and a fair test of skill. We offer tools to help you stay in control, including:

1. Deposit limits: you can set a daily, weekly or monthly limit on deposits;
2. Cooling-off: you can take a break from events for a period from 24 hours to 6 weeks; and
3. Self-exclusion: you can exclude yourself from the Platform for 6 months or longer.

You can use these tools in your account settings or by contacting support. A self-exclusion cannot be reversed before its end date. If you feel that you spend more time or money than you intended, please use these tools and ask for support.

18. Intellectual property

All content on the Platform, including the TSTrader name and logo, designs, software, text, graphics, data and certificates, belongs to TSTrader or its licensors and is protected by intellectual property laws. We give you a limited, personal, non-exclusive, non-transferable licence to use the Platform for its intended purpose under these Terms. You must not copy, modify, reverse engineer, scrape, resell or create works based on the Platform without our written permission.

You keep ownership of any content you post, such as your avatar, and you grant us a worldwide, royalty-free licence to use it to operate and promote the Platform.

19. Complaints

If you are unhappy with any part of our service, please email support@tstrader.io with your username, the event or transaction concerned, the date and time, and a clear description of the problem.

We will acknowledge your complaint within two (2) business days and aim to give you a full answer within fifteen (15) business days. If we need more time, we will tell you why and when you can expect an answer.

20. Taxes

You are responsible for reporting and paying any taxes that apply to your rewards, winnings or other income from the Platform in the country where you live. We may provide statements of your transactions on request.

21. Limitation of liability

21.1 What we are responsible for

We will provide the Platform with reasonable care and skill. Nothing in these Terms limits our liability for fraud, for death or personal injury caused by our negligence, or for anything else that cannot be limited by law.

21.2 What we are not responsible for

To the extent allowed by law, we are not liable for:

1. any loss of profit, opportunity, data or goodwill, or any indirect or consequential loss;
2. losses arising from trading decisions you make in real markets, whether or not based on your activity on the Platform;
3. losses caused by your breach of these Terms, by third parties we do not control (including blockchain networks, wallets, exchanges and internet providers), or by circumstances beyond our reasonable control (Section 22); and
4. changes in the value of any cryptocurrency before a deposit is credited or after a withdrawal is paid.

21.3 Maximum liability

To the extent allowed by law, our total liability to you for all claims arising from or connected with these Terms or the Platform in any twelve (12) month period is limited to the greater of (a) the total service fees and membership fees you paid to us in that period, and (b) US$100.

21.4 Your responsibility to us

You agree to compensate us for any losses, costs and claims that arise because you broke these Terms or the law, including reasonable legal costs.

22. Circumstances beyond our control

We are not responsible for any failure or delay caused by circumstances beyond our reasonable control, such as natural disasters, war, terrorism, government action, power or internet failures, failures of market data providers or blockchain networks, or cyber attacks. In such cases we will act under Section 11.2 where an event is affected.

23. Changes to these Terms

We may change these Terms from time to time, for example to reflect changes to the Platform or the law. We will show the date of the latest version at the top of this page. For important changes, we will notify you by email or in the client area at least 14 days before they take effect, unless the change is required sooner by law. If you do not accept a change, you may close your account before it takes effect. If you keep using the Platform after the change takes effect, you accept the new Terms. We may also ask you to accept the new version when you next log in. We keep a record of each version you accept, with the date, time, IP address and browser, as proof of what was agreed. Events already in progress continue under the Terms that applied when they started.

24. General

1. Entire agreement: these Terms, the Privacy Policy, the Event Details and any promotion or affiliate terms you accept form the whole agreement between you and us about the Platform.
2. Transfer: you may not transfer your rights under these Terms. We may transfer our rights and obligations to another company in our group or to a buyer of our business, and we will tell you if this happens.
3. Severability: if any part of these Terms is found invalid or unenforceable, the rest remains in force.
4. No waiver: if we delay or do not enforce a right, we do not give up that right.
5. Language: these Terms are written in English. If we provide a translation, the English version applies if there is any difference.
6. Notices: we will contact you at the email address in your account or through the client area. You can contact us at support@tstrader.io.

25. Governing law and disputes

These Terms, and any dispute or claim arising from or connected with them or the Platform, are governed by the laws of the Emirate of Dubai and the federal laws of the United Arab Emirates as they apply in Dubai.

Before starting any legal proceedings, you agree to first raise the matter through our complaints procedure in Section 19 and to try in good faith to resolve it with us for at least thirty (30) days. If the dispute is not resolved, the courts of Dubai, United Arab Emirates, have exclusive jurisdiction.

26. Contact us

The Select Trader Limited [REGISTERED ADDRESS] Dubai, United Arab Emirates

Email: support@tstrader.io