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Full-timeOn site in DubaiDubai

Back Office Operations Associate

Keep the arena fair and the money moving: identity checks, withdrawals, Duel reviews and the daily checks behind every payout.

About the role

Behind every Duel that settles in seconds there are checks that must be right every time: who the trader is, where their money goes, and whether a result was earned fairly.

You will run those checks in our back office, side by side with finance and compliance. It is a role for someone who likes clear rules, clean records and finishing the day with nothing left in the queue.

What you will do

  • Review identity documents (KYC) and proof of address, and approve, reject or ask for more, within our service times.
  • Check withdrawal requests with finance before they are paid, and follow up any that need more information.
  • Look into Duels and Cups sent to review: trading records, Equity readings and fair-play signals.
  • Watch for fraud, multiple accounts and collusion, and prepare clear cases for the compliance lead.
  • Run the daily reports: wallet and ledger checks, payouts, open cases, and the trading-account connection.
  • Keep our procedures written down and up to date, and suggest where the back office can be faster.

What you bring

  • At least 2 years in operations, KYC, payments or risk at a broker, a prop firm, a bank or a fintech company.
  • You know how identity checks and anti-money-laundering rules work in practice.
  • Very careful with detail: you check twice and write down what you did and why.
  • Confident with spreadsheets and back-office tools.
  • Excellent written English.
  • Able to work on site in Dubai.

Nice to have

  • Experience with MT5 accounts, trading data or crypto payments.
  • Arabic, Hindi or another language used by our traders.
  • A KYC/AML certificate (for example ICA or CAMS).

What we offer

  • Competitive pay for Dubai, agreed with you during the interviews.
  • A key role close to the leadership team, in a company growing across several regions.
  • The chance to design the back office of a new kind of trading company from the start.

This role description is in English, the working language of our team.